Shipping & Return Policy

This page explains how shipping, tracking, and returns work for NeuroVera orders placed through the official NeuroVera website. The information below is provided to help customers understand delivery timelines and refund options before purchasing.

Shipping Information

NeuroVera orders are shipped worldwide using trusted carriers such as USPS and UPS. Customers receive email updates throughout the shipping process, including order confirmation and tracking details.

Please note that while this website provides independent information about NeuroVera, all orders are processed and fulfilled by the official NeuroVera distributor.

Order Processing Timeline

Once an order is placed on the official NeuroVera website, it goes through the following steps:

  1. Order Confirmation & Preparation Orders are received, confirmed, and prepared for shipment. Packages are scanned, and shipping labels are applied. ⏱ Estimated time: 3–5 business days
  2. Shipping Confirmation & Tracking Once shipped, customers receive a confirmation email with tracking information. ⏱ Tracking details are usually provided within 24 hours
  3. Delivery Orders are shipped according to the selected delivery method and delivered to the customer’s address. ⏱ Estimated delivery time (U.S.): 5–7 business days

International Shipping

NeuroVera ships internationally, subject to product availability.

  • International order processing: 3–7 business days
  • Estimated delivery time: 12–18 business days

Delivery times may vary depending on:

  • Destination country
  • Customs clearance
  • Local postal services
  • Shipping or logistics disruptions

The fulfillment team works to deliver orders as quickly as possible and appreciates customer patience during international shipments.

Shipping Origin

NeuroVera bundles are shipped from:

Jetpack Fulfillment Center

285 Northeast Ave

Tallmadge, Ohio 44278

United States

Returns & Refunds

NeuroVera is backed by a 365-Day 100% Money-Back Guarantee offered by the official seller.

If a customer is not satisfied with their purchase, they may request a refund within 365 days of the original order date, in accordance with the official return policy.

Return Address

All returns are processed through the official fulfillment center:

Return Address:

285 Northeast Ave

Tallmadge, Ohio 44278

United States

Refund requests and eligibility are handled directly by the official NeuroVera support team.

Contact Information

For questions about shipping, returns, refunds, or order status, customers should contact the official NeuroVera support team directly:

📧 Email: support@theneurovera.com

Important Notice

This website is an independent informational resource and does not process orders, payments, shipments, or refunds. All purchases, shipping, and returns are handled exclusively through the official NeuroVera website.

Disclaimer

Shipping times and policies may change without notice. This page is provided for general informational purposes only. For the most accurate and up-to-date information, always refer to the official NeuroVera website or contact their customer support directly.